The Corporate Culture Handbook: How to Plan, Implement and Measure a Successful Culture Change Programme

This book is aimed at dispelling much of the mystique surrounding corporate culture management in the workplace.

As a change management professional Gabrielle O'Donovan wears many hats; `Associate Editor' of the International Journal of Knowledge, Culture and Change, `Visiting Lecturer' at the Hong Kong Poly University for the MSc module on culture and change, `Change Management Consultant' with the Dublin Airport Authority, `Author' of various articles on culture, change and governance including "A Board Culture of Corporate Governance" (Corporate Governance International Journal, Sept 2003) and `Speaker' on the international conference circuit. Gabrielle designed and implemented a bankwide culture change programme for HSBC in Hong Kong plus 5 subsidiary companies. "Chung Chi Sing Sing" sought to create a service culture and in 2003 the bank won the Customer Service Grand Award for the first time ever. The programme also won an ASTD Excellence in Practice in 2005. Gabrielle has a Masters degree from the University of Sheffield UK and is a member of various professional bodies including the ASTD and the Strategic Planning Society.