Corporate Relationship Management Strategy

Maiorescu, Roxana D.

ISBN 10: 1637427565 / ISBN 13: 9781637427569

Published by Business Expert Press, 2025

About this Item

Seller Inventory # I-9781637427569

Bibliographic Details

• Title: Corporate Relationship Management Strategy
• Publisher: Business Expert Press
• Publication Date: 2025
• Language: English
• ISBN 10: 1637427565
• ISBN 13: 9781637427569
• Binding: Soft cover
• Condition: New

About this title

Synopsis

This book is perfect for corporate leaders, marketing communication practitioners, and students who want to gain a deep understanding of effective relationship management.

It draws on research from business, organizational psychology, and communication whose insights it applies to practice through clear and practical examples. The chapters discuss the process of building and maintaining relationships via the consistent implementation of corporate values to ensure the stakeholders’ identification with the company.

The reader will explore relationship management with employees and consumers in local and international environments, in offline and online interactions, and in times of crises. Finally, the chapters represent a journey into the role that leadership styles, internal cultures, and social media play in relationship management.

About the Author

Roxana D. Maiorescu is a Professor of Marketing Communication at Emerson College, Boston. She specializes in communication management and social media. She conducted over 50 research projects that appeared as journal articles, books, book chapters, and national/international conference proceedings. Her research has been published by Routledge, Palgrave Macmillan, Oxford University Press, Elsevier, and Sage.