Corporate Social Responsibility as a Positioning Strategy: | Evidence from the Ghanaian Telecommunication Industry

Nathaniel Newman

ISBN 10: 333035285X / ISBN 13: 9783330352858

Published by LAP LAMBERT Academic Publishing, 2017

About this Item

Corporate Social Responsibility as a Positioning Strategy: | Evidence from the Ghanaian Telecommunication Industry | Nathaniel Newman | Taschenbuch | 148 S. | Englisch | 2017 | LAP LAMBERT Academic Publishing | EAN 9783330352858 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.

Seller Inventory # 109558831

Bibliographic Details

• Title: Corporate Social Responsibility as a Positioning Strategy: | Evidence from the Ghanaian Telecommunication Industry
• Publisher: LAP LAMBERT Academic Publishing
• Publication Date: 2017
• Language: English
• ISBN 10: 333035285X
• ISBN 13: 9783330352858
• Binding: Taschenbuch
• Condition: Neu
• Dimensions: 220W x 150H x 10D millimeters 220 millimeters width by 150 millimeters height by 10 millimeters depth
• Weight: 238 grams
• Seller catalogs:
  • Bücher

About this title

Synopsis

The telecommunication industry in Ghana has seen a lot of growth over the last decade and with up to six telecommunications companies operating in Ghana currently, there is very little to choose between any two brands. In an overly communicated sector such as the telecom sector, CSR positioning seems to be a better way to differentiate one’s offering from the rest. With customers more concerned about organisations social responsibility activities and with the telecommunications companies investing huge sums of money in to CSR activities it is imperative to find out if the telecom companies employ CSR (image and ethos) as a positioning strategy. A non-probability survey was conducted on the main campus of the University of Ghana Legon in Accra using convenience sampling. Students who are customers of the telecommunications companies were used for the study and also because they had a better understanding of CSR and positioning issues. Customers were used for the study because positioning is about what is done to the mind of the customer rather than what is done to the product or service also because the customers are the beneficiaries of the CSR activities.

About the Author

Newman holds a Master of Philosophy (MPhil) degree in Business Administration with specialization in Marketing from the University of Ghana Business School (UGBS). He also holds a Bachelor of Business Administration (BBA) degree from the Methodist University College Ghana (MUCG). He is currently a lecturer at Palm Institute of Strategic Leadership.