The Corrective Action Handbook. This item is unavailable.The Corrective Action Handbook

The Corrective Action Handbook will help you make your corrective action process more organized, more efficient, and more productive. It's a terrific guide to corrective action for anyone involved in a corrective action process. The book's basic precepts hold true for any size organization. It can be used by quality managers, ISO 9000 management representatives, production supervisors, production group leaders, customer service managers, quality technicians, or anyone else involved in corrective action. The book includes sample forms that guide you through the corrective action process in a logical and straightforward manner.

Denise Robitaille is a consultant, writer and trainer. She is also a lead assesor and certified quality auditor. Much of her work involves assisting companies to implement and maintain ISO 9001 systems.