Title: The Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight (Conflict Management Techniques for Better Relationships at Work, Self-Help Book for Managers)
Publisher: Sourcebooks
Publication Date: 2003
Language: English
ISBN 10: 1402200552
ISBN 13: 9781402200557
Binding: paperback
Condition: New
Weight: 16 ounces

About this title

Synopsis

Nobody likes conflict, but you can't avoid it. Top performers just like you face problems every day. If you know how to deal with conflict well, you can turn it into your biggest opportunity for success.

The Coward's Guide to Conflict is your essential conflict handbook, giving you the tools you need to manage conflict and come out on top. Discover:

Why you must know how to handle conflict
How to recognize conflict before it happens
How to bring out the best in difficult people
How to build strength by overcoming problems
Secrets to impacting and leading others
Techniques to guide you past conflict

Top performers face conflict head-on and come out on top. You are just a short read away from mastering this essential skill.

About the Author

Tim Ursiny, PhD, is a success coach and the author of The Confidence Plan (Sourcebooks, 2005) and The Coward’s Guide to Conflict (Sourcebooks, 2003). Gary DeMoss is the author of Making the Client Connection (Dearborn, 2004) and The Financial Professional’s Guide to Persuading 1 or 1,000.

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