Creating the Accountable Organization: A Practical Guide to Improve Performance Execution

Originally published in 2006, Creating the Accountable Organization is a practical guide to bringing accountability into the workplace and into the daily life of managers and staff.This book provides a working guide, through specific examples, of what accountability is; how to instill it within your company; and how to measure and quantify its effectiveness.Accountability has become significantly more important as corporate scandals have rocked the country. Here is the one book to have to bring positive change to your workplace and daily life.* By the author of Making Yourself Indispensable: The Power of Personal Accountability (Portfolio Hardcover-Penguin, 2012)* A key topic for all corporate managers* By one of America's foremost Accountability experts.

MARK SAMUEL is the President and Founder of IMPAQ, an award winning international consulting firm providing coaching and consulting with an emphasis on Corporate and Personal Accountability. He is also the author of the acclaimed Creating the Accountable Organization and his latest award winning book, Making Yourself Indispensable: The Power of Personal Accountability, was recently named Best New Business Book by the International Book Awards.

An Independent Consultant, Educator and Speaker since 1978, Mark has gained a reputation for masterfully demonstrating how Accountability can improve a company's bottom line. He teaches organizations of every stripe to thrive in the competitive 21st century global marketplace through results-oriented management based upon the practice of Accountability.

Mark is considered a practical visionary by top executives in many Fortune 500 companies. CNBC, Bloomberg and Fortune Magazine have recognized him as a top authority on how companies can end blame in the ranks and create a place where people want to work because they can produce results.

He is frequently called in by companies to address leaders on his unique approach to solving the challenges of culture change, performance improvement, leadership development and effectively managed teamwork. His personal objective is to ensure that his clients achieve meaningful and measurable breakthrough performance results that are sustained over time.

An award-winning speaker, Mark has addressed national conferences of ASTD, AQP, ODN, ASHHRA and ISPI. He has moved audiences in Europe and North and South America to effective action with his engaging, inspirational, humorous, interactive and thought-provoking presentations.

Mark's work has effected long-term positive, profitable improvement in companies worldwide, including Chevron Corporation, American Express, Genentech, Baptist Healthcare, Honda Corporation, Texas Instruments, Winnipeg Regional Health Authority, AMGEN, The Royal Bank of Canada, Baxter Pharmaceuticals, The University of California at Berkeley, General Dynamics, Michelin Tires, Paris, France, and Siemens.

Mark holds a Bachelors Degree in Social Science from the University of California, Irvine; a Masters Degree in Management, with a special emphasis in Organizational Development, from the University of California, Irvine; and a Masters Degree in Applied Psychology from the University of Santa Monica, in Santa Monica, California.