Creating Engaged Employees

William J. Rothwell, Catherine Baumgardner, Jennifer Myers

ISBN 10: 1562869108 / ISBN 13: 9781562869106

Published by American Society for Training and Development, US, 2014

About this Item

Uses practical wisdom and scholarly research to answer employers' questions about how to engage employees. This research-based title presents guidelines for not just understanding what employee engagement is, but how to change business practices that help keep employees engaged, as well as methods for measuring employee engagement. Edited by scholar and subject matter expert, William Rothwell, PhD, this book is a must-have resource for any manager, employer, team leader, or trainer./div.

Seller Inventory # LU-9781562869106

Bibliographic Details

• Title: Creating Engaged Employees
• Publisher: American Society for Training and Development, US
• Publication Date: 2014
• Language: English
• ISBN 10: 1562869108
• ISBN 13: 9781562869106
• Binding: Paperback
• Condition: New

About this title

Synopsis

Maintaining high employee engagement is key to business success.

Research shows that many members of today’s workforce feel overworked and underappreciated―all factors that attribute to high turnover, low customer satisfaction, increased incidences of health and safety problems, and low productivity and profitability.

Engaged employees, on the other hand, feel recognized, encouraged, and supported―they demonstrate enthusiasm, inspiration, and pride in their jobs. Despite work demands and pressure, they successfully achieve their individual and team goals.

Creating Engaged Employees uses practical wisdom and scholarly research to answer:

What is employee engagement?

What makes someone engaged or disengaged?

How can we measure employee engagement?

How can organizations engage employees?

How can organizations keep employees engaged without causing burnout?

About the Author

William J. Rothwell, PhD, SPHR, is the president of Rothwell & Associates (www.rothwellandassociates.com) and professor in the Workforce Education and Development Program at the University Park campus of Penn State University. As a researcher he has been involved with the last five competency studies conducted by Association for Talent Development (ATD, formerly ASTD).

In 2012 he won the association's prestigious Distinguished Contribution Award. He is author of 81 books and 250 articles in the field and had 20 years of experience in government and the private sector before becoming a college professor in 1993.