Creating High-Performance Government Organizations: A Practical Guide for Public Managers

This is the most challenging time for public management that I haveseen in my 35 years of public and non-profit service. The?survivors,' ten years from now, will be working in systems theycould not possibly imagine now. They will have gotten there notjust by luck, but by the full commitment of all members of theirorganizations and by dramatically different methods of publicengagement. This book is an excellent resource for starting thatjourney and for assessing the progress of efforts to date.
?James Kunde, executive director, Coalition to Improve Managementin State and Local Government

Creating High-Performance Government Organizations presentspractical advice and tools that managers and innovators at everylevel of government can use in molding their organizations intoresults-oriented, mission-driven operations. Developed by atop-notch author team under the auspices of The Alliance forRedesigning Government, these recommAndations are rooted in theauthors' years of experience in the public and private sectors, andthorough research into the theory and practice of organizationaltransformation.

The more than three dozen cases presented here will help youunderstand what high-performance organizations are and develop aclearer understanding of the preconditions to major change, thesteps essential to getting started, and ways to overcome commonroadblocks along the way.

THE ALLIANCE FOR REDESIGNING GOVERNMENT, part of the National Academy of Public Administration, is dedicated to improving government by linking the many thousands of people who are actively creating better ways to govern, learning from their efforts, and building tools for change.