Creating Person-Centred Organisations: Strategies and Tools for Managing Change in Health, Social Care and the Voluntary Sector

Person-centred thinking and planning are approaches that give people using social care and health services the freedom to plan their future, with a personal budget and the right to commission personalised services. "Creating Person Centred Organisations" is a guide for organisations who want to deliver personalised services. Key issues covered include attending to the vision, strategy and business planning of the organisation, as well as organisational processes, culture and managing changes. Drawing on the pioneering work of major social care charity United Response, the authors provide a wealth of practical tools and techniques to enable organisations within health, social care and the third sector to use person-centred thinking tools and approaches to move towards becoming person-centred organisations. This is an essential guide for managers and leaders within private, statutory and voluntary organisations.

Stephen Stirk is Director of Human Resources for the social care charity United Response. He has had over 30 yearsâ?? experience in human resources, organisation development and line management positions, including specialism in organisation design and development with GlaxoSmithKline.

Helen Sanderson is CEO of Helen Sanderson Associates and Director Emeritus of the International Community for Person-Centred Practices. She has been closely involved in the development of person-centred thinking and planning in the UK over the last 15 years, and has written extensively on person-centred thinking, planning, community building and Individual Service Funds. HSA were runners up with Borough Care in the National Dementia Awards 2012 in the innovation category.