The aim of this book is to outline an organisational perspective in exploring public trust. A public management model, adopted for ongoing considerations, covers both changes in public organisations themselves, namely in their internal environment, as well as changes spurred by dynamic shifts in the external environment, such as the management system as a whole. The study attempts to demonstrate that efficient functioning of public organisations has a significant impact on shaping relationships based on trust within and between organisations. It also presents the concepts of corruption, fraud and trust. The research completed with regard to the organisational perspective of creating public trust is a contribution to the advancement of organisational theory.

About the Author

Barbara Kożuch is a professor of Economics at the Jagiellonian University in Krakow (Poland). She published over 300 publications, particularly on organisational theory and public management.
Zbysław Dobrowolski, Dr. habil. of Economics and Management, is a senior lecturer at the Institute of Public Affairs at the Jagiellonian University in Krakow (Poland) and is the author of numerous publications, mainly in the field of public management.

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