This book showcases how the latest and most advanced types of analytical modeling and empirical analysis can help to create value in the global supply chain. Focusing on practical relevance, it shares valuable management insights and addresses key issues in operations management (OM), demonstrating how past research has led to various practices and impacts, while also exploring the aspirations of the latest research. It presents current research on various topics such as global supply chain design, service supply chains, product design, responsible supply chains, performance and incentives in operations, data analytics in health services, new business models in the digital age, and new digital technology advances such as blockchain. In addition, it presents practical case studies on the aforementioned topics.

Beyond the value of its contents, the book is intended as a tribute to Professor Morris Cohen, who has been a major contributor to advancing the research frontier in operations management and a driving force in shaping the field.

Given its scope, the book will appeal to a wide readership, from researchers and PhD students to practitioners and consultants.

About the Author

Hau Lee is the Thoma Professor of Operations, Information and Technology at the Stanford Graduate School of Business, USA. His research interests include global supply chain management, social and environmental responsibility, and value chain innovations.

Ricardo Ernst is the Baratta Chair in Global Business and a Professor of Operations and Global Supply Chains at the McDonough School of Business, Georgetown University, USA. His main research interest is in the strategic analysis of global supply chain systems at both macro and micro level, including developing metrics and performance evaluations for coordinating complex supply chain projects, e.g. those for non-for-profit organizations.

Arnd Huchzermeier is the Chaired Professor of Production Management at WHU’s Otto Beisheim School of Management, Germany. His research interests include management quality, variable takt for limitless product individualization, global supply risk management and retail analytics.

Shiliang Cui is a Provost's Distinguished Associate Professor of Operations and Information Management at the McDonough School of Business, Georgetown University, USA. His research focuses on studying customer behavior under service settings and companies’ product development and supply chain strategies.

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