Business people negotiate every day-whether it's settling on a price, ironing out the terms of a contract, or just getting everyone to agree on a meeting time. Creative Negotiating gives you the negotiating techniques you need for every situation you'll face-from the simplest to the most difficult.

Author Stephen Kozicki breaks the negotiating process into four easy-to-follow steps- investigation, presentation, bargaining, and agreement-and shows you how to negotiate your way successfully through all four stages. His proven strategy is based on flexibility, careful planning, and four basic principles:

* There are no rules
* Everything is negotiable
* Always ask for a better deal
* Learn how to say no

With dozens of real-world examples, illustrations, and diagrams, Creative Negotiating shows that you don't have to be manipulative or play tough to be a master negotiator. Learning to negotiate can be easy and fun, and before long you'll have the other side in the palm of your hand!

About the Author

Stephen Kozicki is an experienced negotiator and trainer whose clients include major international corporations such as 3M, KPMG, Bankers Trust, Marriott Hotels, AT&T, and Chase Bank. He conducts seminars and workshops year-round.

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More Than Words (MTW) is a social enterprise that empowers youth who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business. By working as a team to manage their own retail and online used book business, caf�, and community space, youth develop the employment skills, leadership, and self-confidence they need to successfully transition to adulthood.

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