Crisis Through the Door (Paperback)

Paperback. In Crisis Through the Door, Dr. Eric S. Plummer, a chief of police, public safety strategist, and author of the acclaimed Crisis at the Top, turns his focus from leadership failures at the top to the critical, often overlooked mistakes made at the front door of the profession: hiring and early culture formation. With decades of experience leading public safety agencies in higher education and municipal environments, Dr. Plummer exposes the hidden risks that come with poor hiring decisions, rushed onboarding, and a lack of accountability during probationary periods. This book dissects how small character flaws, often dismissed as quirks or growing pains, can metastasize into major cultural crises, public scandals, and long-term damage to trust. Drawing from real-world paralell case studies, Crisis Through the Door explores: How agencies unintentionally hire for credentials instead of characterWhy probation is one of the most underutilized risk management tools in public safetyThe long-term impact of ignoring red flags in early employmentStrategies for building a commitment-based culture from day oneHow to structure accountability as a growth tool, not just a disciplinary hammerThis follow-up to Crisis at the Top is not just a companion piece; it's a blueprint for prevention. Through powerful storytelling, policy critique, and actionable solutions, Dr. Plummer offers a call to action for police chiefs, HR leaders, training officers, and public safety executives who understand that the integrity of a department begins not in a crisis but at the threshold. Because the future of public safety isn't just about who leads. It's about whom we let in. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…