Critical Conversations: Scripts & Techniques for Effective Interprofessional & Patient Communication
Language: English
Published by Sigma Theta Tau Intl, 2014
- Softcover
- Used
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
AbeBooks seller since December 20, 2007
Condition: Used - Very good
US$ 6.65
Quantity: 2 available
Add to basketItem description from seller
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- Title
- Critical Conversations: Scripts & Techniques for Effective Interprofessional & Patient Communication
- Author
- Clancy, Cheri, R.N.
- Publisher
- Sigma Theta Tau Intl
- Publication year
- 2014
- Condition
- Very Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1938835468
- ISBN 13
- 9781938835469
Critical Conversations provides direction and solutions for deficits in healthcare that exist in verbal and non-verbal communication as well as scripting tool kits that can be applied in various situations and health care settings between nurses and colleagues and nurses and patients. Each chapter features dos and don’ts, reflective questions, and practical tools. Whether you are a new nurse at the bedside or the CNO of a major healthcare facility, this book will help you deal with gossip, harassment, and other tough topics; improve your ability to address workloads, management styles, and other tricky subjects with your managers; work with frustrated families, angry physicians, and disrespectful colleagues; overcome conversation traps that make you feel like you aren't getting your point across; improve the patient experience and effectively communicate with families.
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World of Books (was SecondSale)
Montgomery, IL, U.S.A.
AbeBooks seller since December 20, 2007
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