Critical Success Factors: Improving the Viability ofFree Clinics: Strategies for Enhancing the Free Clinic Delivery Model

Thomas Maryon R.N., D.H.A.,

ISBN 10: 3639068327 / ISBN 13: 9783639068320

Published by VDM Verlag Dr. Müller, 2008

About this Item

Seller Inventory # I-9783639068320

Bibliographic Details

• Title: Critical Success Factors: Improving the Viability ofFree Clinics: Strategies for Enhancing the Free Clinic Delivery Model
• Publisher: VDM Verlag Dr. Müller
• Publication Date: 2008
• Language: English
• ISBN 10: 3639068327
• ISBN 13: 9783639068320
• Binding: Soft cover
• Condition: New

About this title

Synopsis

A component of the Michigan safety net are free clinics. These clinics financed through donations and staffed by volunteers operate under tight constraints and often face insurmountable challenges. Michigan free clinics serve nearly 7,500 individuals each month. This book identifies the critical success factors (CSFs) necessary for Michigan clinics to achieve and maintain organizational stability and improve long-term viability. Critical success factors when identified and managed significantly contribute to organizational success. Critical success factors (CSFs) were identified utilizing survey, interview, benchmarking research methodologies, and other other statistical tools to identify top CSFs. The top five CSFs identified are defined fund raising strategies, volunteer and staff management, collaboration and partnerships, leadership, and computer systems. Free clinics will benefit from ensuring these CSFs are operational within their organization. Tactical interventions to aid in the implementation of CSFs are also discussed.

About the Author

Dr. Maryon is a registered nurse with over 20 years of behavioralhealth, community health, medical management and managed careexperience. He obtained a doctoral degree in HealthAdministration from Central Michigan University in Mt. Pleasant,Michigan. He is employed at Blue Cross Blue Shield of Michiganin their managed care division.