In this book, Rex Black examines the big picture and distills, from his own extensive experience, twelve testing processes that are critical to success. After each process is introduced a case study demonstrates its use in various organizational, operational, and technological contexts. Instead of cumbersome regulations, this book provides checklists - lightweight, flexible tools for implementing process-oriented testing, gathering metrics, and making incremental process changes.

About the Author

Rex Black is president and principal consultant of RBCS, Inc. RBCS provides testing experts worldwide in training, consulting, staffing, and project execution roles for clients such as Bank One, Cisco, Dell, the US Department of Defense, Hitachi, Reef, and Schlumberger. His is also the author of the popular book, Managing the Testing Process (John Wiley & Sons, 2002), now in its second edition.

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