Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al

Published by McGraw-Hill, 2004
Language: English
Condition: Used Soft cover

Sold by Thomas F. Pesce', Anaheim, CA, U.S.A.

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Used - Soft cover

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