Crucial Conversations: Tools for Talking When Stakes Are High
Kerry Patterson; Ron McMillan; Joseph Grenny; Al Switzler; Stephen R. Covey [Foreword]
Language: English
Published by McGraw-Hill, 2002
- Softcover
- Used
Seller: Pink Casa Antiques, Frankfort, KY, U.S.A.Pink Casa Antiques
AbeBooks seller since July 20, 2021
Condition: Used - Very good
US$ 9.99
Quantity: 1 available
Add to basketItem description from seller
tight, uncreased spine, pages clear and bright, shelf and edge wear, corners bumped, packaged in cardboard box for shipment, tracking on U.S. orders.
Seller Inventory # 77539
- Title
- Crucial Conversations: Tools for Talking When Stakes Are High
- Author
- Kerry Patterson; Ron McMillan; Joseph Grenny; Al Switzler; Stephen R. Covey [Foreword]
- Publisher
- McGraw-Hill
- Publication year
- 2002
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0071401946
- ISBN 13
- 9780071401944
- Item weight
- 13 ounces
The New York Times Bestseller!
Learn how to keep your cool and get the results you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:
- Prepare for high-impact situations with a six-minute mastery technique
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
- Keep listening when others blow up or clam up
- Turn crucial conversations into the action and results you want
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
"Synopsis" may belong to another edition of this title.
About the Author
Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed dozens of corporate training programs for dozens of Fortune 500 companies.
"About the title" may belong to another edition of this title.
Pink Casa Antiques
Frankfort, KY, U.S.A.
AbeBooks seller since July 20, 2021
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | US$ 4.99 | US$ 7.99 |
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We are a long time (15 year) on-line used book store. We endeavor to have a wide variety of books both hard and soft cover but specialize in unusual, rare, unique and specialized books. We are committed to customer satisfaction and quality. We ship promptly with all books being shipped in boxes.
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variety of hard and soft coverSeller's business information
Pink Casa Antiques
KY, U.S.A.
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All books are wrapped in plastic and shipped in a cardboard box. All books shipped within the US come with tracking. Books are shipped using USPS Media Mail, unless seller requests and pays for USPS Priority Mail.