Crucial Conversations: Tools for Talking When Stakes are High
Patterson, Kerry; Grenny, Joseph; Mcmillan, Ron; Switzler, Al
ISBN 10: 0071401946 ISBN 13: 9780071401944
Published by McGraw-Hill Contemporary, 2002
Used
Soft cover
From
Zoom Books East, Glendale Heights, IL, U.S.A.
Seller rating 5 out of 5 stars
AbeBooks Seller since July 1, 2024
This specific item is no longer available.
About this Item
Description:
Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Seller Inventory # ZEV.0071401946.G
Synopsis:
The New York Times Bestseller!
Learn how to keep your cool and get the results you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:
- Prepare for high-impact situations with a six-minute mastery technique
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
- Keep listening when others blow up or clam up
- Turn crucial conversations into the action and results you want
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
About the Author:
Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed dozens of corporate training programs for dozens of Fortune 500 companies.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Crucial Conversations: Tools for Talking ...
Publisher: McGraw-Hill Contemporary
Publication Date: 2002
Binding: Soft cover
Condition: good
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Crucial Conversations: Tools for Talking When Stakes are High
Published by
McGraw-Hill Contemporary, 2002
ISBN 10: 0071401946
ISBN 13: 9780071401944
Used
Softcover
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Condition: good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials. Seller Inventory # 4WILKM00OP44
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Crucial Conversations: Tools for Talking When Stakes Are High
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Crucial Conversations: Tools for Talking When Stakes are High
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Crucial Conversations
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Softcover. Condition: Very Good. No Jacket. The New York Times Bestseller! Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again. Solid binding. Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book. Seller Inventory # 123762065
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Crucial Conversations: Tools for Talking When Stakes are High
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Crucial Conversations: Tools for Talking When Stakes are High
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CRUCIAL CONVERSATIONS: TOOLS FOR
Published by
McGraw-Hill Contemporary, 2002
ISBN 10: 0071401946
ISBN 13: 9780071401944
Used
Softcover
Seller: Upward Bound Books, VALRICO, FL, U.S.A.
Seller rating 5 out of 5 stars
Condition: acceptable. This item is worn. Signs of wear may include aesthetic issues such as scratches, dents and worn corners. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy number of notes and highlighting, but the text is not obscured or unreadable. Seller Inventory # 59WRXD0008XB_ns
Seller Image
CRUCIAL CONVERSATIONS: TOOLS FOR
Published by
McGraw-Hill Contemporary, 2002
ISBN 10: 0071401946
ISBN 13: 9780071401944
Used
Softcover
Seller: Upward Bound Books, VALRICO, FL, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. Book is in Good condition with little to no wear. Pages are free of markings. Seller Inventory # 59WS4H000BFM_ns