Crucial Conversations: Tools for Talking When Stakes are High
Joseph Grenny; Stephen R. Covey; Ron McMillan; Al Switzler; Kerry Patterson
Language: English
Published by McGraw-Hill, 2002
- Softcover
- Used
Seller: Boswell's Books, Shelburne Falls, MA, U.S.A.Boswell's Books
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Condition: Used - Very good
US$ 18.75
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Condition Notes: Clean, unmarked copy with some edge wear. Good binding. Dust jacket included if issued with one. We ship in recyclable American-made mailers. 100% money-back guarantee on all orders.
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- Title
- Crucial Conversations: Tools for Talking When Stakes are High
- Author
- Joseph Grenny; Stephen R. Covey; Ron McMillan; Al Switzler; Kerry Patterson
- Publisher
- McGraw-Hill
- Publication year
- 2002
- Condition
- Very Good
- Binding
- paperback
- Language
- English
- ISBN 10
- 0071401946
- ISBN 13
- 9780071401944
- Item weight
- 0.75 pounds
The New York Times Bestseller!
Learn how to keep your cool and get the results you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:
- Prepare for high-impact situations with a six-minute mastery technique
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
- Keep listening when others blow up or clam up
- Turn crucial conversations into the action and results you want
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
"Synopsis" may belong to another edition of this title.
About the Author
Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed dozens of corporate training programs for dozens of Fortune 500 companies.
"About the title" may belong to another edition of this title.
Boswell's Books
Shelburne Falls, MA, U.S.A.
AbeBooks seller since February 5, 2026
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A Shelburne Falls, Massachusetts, institution since 1991. We are committed to providing our community with an up-to-date and frequently refreshed selection of the best new and used books we can find. We are members of the New England Independent Booksellers Association (NEIBA), and we strive to meet the diverse needs of our community in Western Massachusetts. This includes stocking NEIBA's recommendations, NYT bestsellers, academic and university presses, and small, independent presses. Our staff also regularly makes purchasing recommendations, and we all work to stock the best used books we can find. You'll find our stock updated almost daily!…
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