Current Quality-Management Practices in Indian Small Scale Industries: Quality Management in SSIs

The paper is designed to cater the needs of MSMEs, as well as the proprietors of this sector by giving a good understanding of the subject i.e. importance of quality management and it's impact on achieving competitive advantage in world market. The paper contains 7 chapters along with few case studies of small and medium firms of different sectors as discussed in chapter-4. SPSS-12 soft-wear was used to analys the data along with conventional data analysis tools. Key Features of the paper: • MSMEs • Quality Management • ISO • TQM • Quality Readiness. "A Study of Quality-Management Practices of Selected MSMEs in Uttar-Pradesh".

Dr. Moloy Ghoshal is with I.P.M, Kanpur(India) where he teaches the students of MBA & Retailing. Dr.Ghoshal has 14 yrs of teaching & 2 yrs of industrial experience. He has more than ten publications, both national & international, in his credit. Apart from teaching MBA students, which is the major function, he train the engineering prof. in TQM.