Title: The Customer-Base Audit: The First Step on the Journey to Customer Centricity
Publisher: Wharton School Press
Binding: hardcover
Condition: LikeNew

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Academic Book Solutions
70-6 Peconic Avenue, Medford, NY, 11763, U.S.A.

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Terms of Sale

We guarantee the condition of every book as it's described on the AbeBooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days. This does not affect your statutory consumer rights includ...

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Shipping Terms

Books are normally shipped with 2 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	7 to 14 business days	3 to 6 business days
First item	US$ 3.99	US$ 8.49

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.

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