Customer Centered Products: Creating Successful Products Through Smart Requirements Management
Hooks, Ivy F.; Farry, Kristin A.
Language: English
Published by Amacom Books, 2000
- Hardcover
- Used
Seller: Goodwill of Central and Coastal Virginia, Richmond, VA, U.S.A.Goodwill of Central and Coastal Virginia
AbeBooks seller since May 29, 2026
Condition: Used - Very good
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Add to basketSeller Inventory # CCVV.0814405681.VG
- Title
- Customer Centered Products: Creating Successful Products Through Smart Requirements Management
- Author
- Hooks, Ivy F.; Farry, Kristin A.
- Publisher
- Amacom Books
- Publication year
- 2000
- Condition
- very_good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0814405681
- ISBN 13
- 9780814405680
"Never time enough to do it right, but always time enough to do it over." In today's "faster-better-cheaper-at-any-cost" world, this is not just a joke, but an all-too-frequent reality. And, most often, a poor understanding of the requirements for a product is the reason it must be done over.
CUSTOMER-CENTERED PRODUCTS is a highly practical new book that helps readers gain a clear understanding of how to elicit the right requirements early on in a project--and make the right product the first time. Packed with useful information, enlightening real-life examples, and money-saving solutions, this book shows readers how to:
* Identify where their current requirements process is weak * Bridge communication breakdowns that lead to muddy requirements * Eliminate costly mistakes and rework * Improve product quality without increasing cost * Use operational concepts to improve requirements quality * Improve the fit between the product and the customers' needs * Prove that faster, better, cheaper is possible, and more.
"Synopsis" may belong to another edition of this title.
About the Author
"Ivy F. Hooks (Fair Oaks Ranch, TX) is president and CEO of Compliance Automation, Inc. She has provided training and consulting in requirements for a variety of corporations and government organizations, including Kodak and NASA.
Kristin A. Farry (Friendswood, TX) is an engineer with over two decades' experience in aerospace, robotics, and biomedical engineering."
"About the title" may belong to another edition of this title.
Goodwill of Central and Coastal Virginia
Richmond, VA, U.S.A.
AbeBooks seller since May 29, 2026
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Goodwill of Central and Coastal Virginia is a nonprofit dedicated to changing lives through the power of work. Every book purchased from our page helps fund job training programs, education, and employment opportunities for individuals facing barriers to work. From career coaching to skills development, we empower people in our community to build brighter futures. When you shop our books, you are not just finding your next great read, you are supporting a mission that has strengthened Central and Coastal Virginia since 1923. Give a book a second life and help someone start a new chapter of their own. Our mission is changing lives…helping people help themselves through the power of work. Through an earn while you learn approach, we provide hands-on experience, supportive services, and access to training that leads to real careers. Every purchase plays a role in advancing that mission and creating opportunities across the communities we serve.…
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