The Customer Comes Second
Language: English
Published by Harper Perennial, 1994
- Softcover
- Used
Seller: Off The Shelf, Antonia, MO, U.S.A.Off The Shelf
AbeBooks seller since June 14, 2019
Condition: Used - Good
US$ 1.15
Quantity: 1 available
Add to basketItem description from seller
The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
Seller Inventory # 4WILKM00NQHC
- Title
- The Customer Comes Second
- Author
- Rosenbluth, Hal
- Publisher
- Harper Perennial
- Publication year
- 1994
- Condition
- good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0688132464
- ISBN 13
- 9780688132460
The secret of Hal Rosenbluth's success, and his company's, is actually very simple. He concentrates on his employees first and his customers second. The formular works. Rosenbluth Travel was named one of the top ten in The 100 Best Companies to Work For In America, and happy customers have quickly transformed a small family business into a global industry leader, grossing over 1.5 billion annually.
In The Customer Comes Second, Rosenbluth Travel's CEO and entrepreneurial genius, Hal Rosenbluth, reveals new ideas for hiring, performance reviews, technology innovation, and creative compensation. He shows how to build highly effective teams, inspire loyalty, and turn your workplace into a hotbed of creativity where people produce truly incredible results.
Find out why this book is causing such a stir; how it can transform you and your company. By the way, your customers will love it.
"Synopsis" may belong to another edition of this title.
About the Author
Hal Rosenbluth's company has been profiled in many of the nation's leading publications, including The Wall Street Journal,the Harvard Business Review,and Inc. magazine.
Diane McFerrin Peters is director of corporate communications for Rosenbluth Travel. Both are popular lecturers.
"About the title" may belong to another edition of this title.
Off The Shelf
Antonia, MO, U.S.A.
AbeBooks seller since June 14, 2019
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