The Customer Driven Company: Moving from Talk to Action
32 ratings by Goodreads
Language: English
Published by Perseus Books, 1991
- Softcover
- Used
Softcover
Condition: Used - Good
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[ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] Publisher: Perseus Books Group Pub Date: 4/1/1993 Binding: Paperback Pages: 308 Reprint edition.
Seller Inventory # 962456
- Title
- The Customer Driven Company: Moving from Talk to Action
- Author
- Richard C. Whiteley
- Publisher
- Perseus Books
- Publication year
- 1991
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0201608138
- ISBN 13
- 9780201608137
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
"Synopsis" may belong to another edition of this title.
About the Author
Richard C. Whiteley, one of the world's most sought-after speakers on the subject of customer service, is Vice Chairman and cofounder of The Forum Corporation, America's leading experts on customer-focused quality.
"About the title" may belong to another edition of this title.
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