Customer Driven Company: Moving from Talk to Action
32 ratings by Goodreads
Language: English
Published by Cornerstone, 1991
- Hardcover
- Used

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Hardcover
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Item description from seller
R. C. Whiteley, Cornerstone.
Seller Inventory # 9780712652353-SECONDHAND
- Title
- Customer Driven Company: Moving from Talk to Action
- Author
- R. C. Whiteley
- Publisher
- Cornerstone
- Publication year
- 1991
- Book Type
- Hardback
- Binding
- Hardback
- Language
- English
- ISBN 10
- 0712652353
- ISBN 13
- 9780712652353
- Item weight
- 550 grams
- Dimensions
- 165
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
"Synopsis" may belong to another edition of this title.
About the Author
Richard C. Whiteley, one of the world’s most sought-after speakers on the subject of customer service, is Vice Chairman and cofounder of The Forum Corporation, America’s leading experts on customer-focused quality.
"About the title" may belong to another edition of this title.
Book Grocer
Tullamarine, VIC, Australia
5-star seller
AbeBooks seller since October 15, 2025
Shipping rates from Australia to U.S.A.
| Item | 15 to 25 business days | 15 to 25 business days |
|---|---|---|
| First item | US$ 30.00 | US$ 30.00 |
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Store description
Book Grocer - Australia's best bargain bookstore. We stock over 100,000 titles, all discounted and ready to ship from our Melbourne warehouse. We buy and sell second hand books. Book Grocer is Australian and family-owned since 2000.
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Fiction, History, Children's - all categoriesSeller's business information
Castlebooks Pty Ltd
5/101 Keilor Park Drive
Tullamarine, VIC Australia 3043