Customer Evaluations of Service Failure and Recovery Encounters

Sch?fer, Klaus

ISBN 10: 3838662911 ISBN 13: 9783838662916
Published by Diplomarbeiten Agentur diplom.de, 2002
Language: English
Condition: New Soft cover

Sold by Ria Christie Collections, Uxbridge, United Kingdom

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New - Soft cover

Condition: New

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