The Customer Experience Dictionary: Everything You Ever Wanted To Know About CX
Language: English
Published by Rockstar CX Publishing, 2020
- Softcover
- Used

Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc
AbeBooks seller since March 23, 2026
Condition: Used - Good
US$ 5.50
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Add to basketItem description from seller
What exactly IS Customer Experience.? is probably the most common question asked of Customer Experience professionals every day. The problem with answering this question isn't that there is no definition but is, in fact, the opposite.Written to solve this very problem, the CX Dictionary includes: - Hundreds of CX terms, references and acronyms- Fully written definitions, explanations and examples- Information on CX best practice, market research methodologies and the latest technology innovations- Cross-referenced entries to help you explore different areas of interest Ultimately, it is an all-in-one Dictionary, encyclopedia, glossary and guidebook for all your CX needs.
Seller Inventory # CIN1916312012G
- Title
- The Customer Experience Dictionary: Everything You Ever Wanted To Know About CX
- Author
- Ben Phillips
- Publisher
- Rockstar CX Publishing
- Publication year
- 2020
- Condition
- Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1916312012
- ISBN 13
- 9781916312012
"Synopsis" may belong to another edition of this title.
World of Books Inc
Montgomery, IL, U.S.A.
AbeBooks seller since March 23, 2026
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