The Customer Experience Fiasco: Learning from the Misguided Adventures of a Customer Experience Executive
Carrigan, Tim; Consulting, Andrew Reise; Haskins, Nathan
Language: English
Published by Andrew Reise Consulting, 2011
- Softcover
- Used
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas
AbeBooks seller since July 2, 2009
Condition: Used - Very good
US$ 8.28
Quantity: 1 available
Add to basketItem description from seller
May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Seller Inventory # G0578089106I4N00
- Title
- The Customer Experience Fiasco: Learning from the Misguided Adventures of a Customer Experience Executive
- Author
- Carrigan, Tim; Consulting, Andrew Reise; Haskins, Nathan
- Publisher
- Andrew Reise Consulting
- Publication year
- 2011
- Condition
- Very Good
- Dust jacket
- No Jacket
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0578089106
- ISBN 13
- 9780578089102
- Item weight
- 0.4 pounds
"Synopsis" may belong to another edition of this title.
About the Author
Jeff is currently a Sr. Partner and EVP with Andrew Reise Consulting. During his career, he has started and operated three companies. Insight to his thinking can be found in his life motto, "Live life with a stubborn resolve to refuse the status quo in all things and experience every wonder from your own lens rather than by models previously conceived." He is married with two boys.
The team of authors who wrote the Customer Experience Fiasco were inspired after reading Patrick Lencioni's book called "Getting Naked". In Lencioni's book, his firm so closely parallels Andrew Reise that the leaders decided to write their book in a similar fashion to their author and consulting hero, Mr. Lencioni.
"About the title" may belong to another edition of this title.
ThriftBooks-Dallas
Dallas, TX, U.S.A.
AbeBooks seller since July 2, 2009
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