Everyone Is a Customer: A Proven Method for Measuring the Value of Every Relationship in the Era of Collaborative Business
Language: English
Published by Dearborn Trade Pub, 2002
- Hardcover
- Used
Seller: HPB Inc., Dallas, TX, U.S.A.HPB Inc.
5-star seller
AbeBooks seller since September 15, 2017
Hardcover
Condition: Used - Very good
US$ 8.01
US$ 3.75 shipping
Ships within U.S.A.
Quantity: 1 available
Add to basketFree 30-day returns
Item description from seller
Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.
Seller Inventory # S_475255341
- Title
- Everyone Is a Customer: A Proven Method for Measuring the Value of Every Relationship in the Era of Collaborative Business
- Author
- Shuman, Jeffrey,Twombly, Janice,Rottenberg, David
- Publisher
- Dearborn Trade Pub
- Publication year
- 2002
- Condition
- Very Good
- Binding
- hardcover
- Language
- English
- ISBN 10
- 079315412X
- ISBN 13
- 9780793154128
Award-winning entrepreneurs Jeffrey Shuman and Janice Twombly outline methods every company can use to develop and measure 'win-win' collaborative relationships versus 'win-lose' transaction-based relationships. Readers will learn how to create new value and improve company performance.
"Synopsis" may belong to another edition of this title.
About the Author
Jeffrey Shuman, Ph.D., and Janice Twombly, CPA, are founders of The Rhythm of Business, Inc., a firm that helps businesspeople and organizations measure and manage the value in their business relationships for strategic benefit. Shuman is also professor and director of entrepreneurial studies at Bentley College, Waltham, Massachusetts, and in 1999 received an Ernst & Young New England Entrepreneur Of The Year Award. David Rottenberg is an editor at Shuman and Twomblys company and has written for several regional and national publications. Together, they are the authors of Collaborative Communities: Partnering for Profit in the Networked Economy. Contact the authors at info@rhythmofbusiness.com.
"About the title" may belong to another edition of this title.
Shipping rates within U.S.A.
| Item | 4 to 14 business days | 2 to 6 business days |
|---|---|---|
| First item | US$ 3.75 | US$ 6.99 |
Payment methods
Store description
Half Price Books has been connecting readers to great books since 1972. Customer service is our top priority.
Seller's business information
Half Price Books, Records, Magazines, Inc.
5803 E. Northwest Hwy
Dallas, TX U.S.A. 75231