Customer Relationship Management. 12 CRM-Best Practice-Fallstudien zu Prozessen, Organisation, Mitarbeiterführung und Technologie.

Stadelmann, Martin, Sven Wolter und Sven Reinecke:

ISBN 10: 3857437146 ISBN 13: 9783857437144
Published by Zürich, Verlag Industrielle Organisation, ., 2003
Condition: Used

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