Customer Satisfaction Measurement for ISO 9000

Name: Customer Satisfaction Measurement for ISO 9000
Author: Self, Bill; Roche, Greg. Ed(s): Hill, Nigel
ISBN: 9780750655132

Self, Bill; Roche, Greg. Ed(s): Hill, Nigel

Language: English

Published by Taylor & Francis Ltd, 2001

0750655135 / 9780750655132

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The ISO 9000 quality management standard requires that registered companies measure customer satisfaction. This book explains how to conduct a professional customer satisfaction survey that will produce a reliable result - as well as being consistent with the requirements of ISO 9001:2000. Editor(s): Hill, Nigel. Num Pages: 160 pages, 1, black & white illustrations. BIC Classification: JFC; KJMQ; KJSU. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 8. Weight in Grams: 249. . 2001. Paperback. . . . . Books ship from the US and Ireland.

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Title: Customer Satisfaction Measurement for ISO 9000
Author: Self, Bill; Roche, Greg. Ed(s): Hill, Nigel
Publisher: Taylor & Francis Ltd
Publication year: 2001
Condition: New
Binding: Soft cover
Language: English
ISBN 10: 0750655135
ISBN 13: 9780750655132

Kennys Bookstore

Olney, MD, U.S.A.

5-star seller

AbeBooks seller since October 9, 2009

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Item	14 to 20 business days	13 to 14 business days
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