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Bibliographic Details

Title: Customer Satisfaction Research Management: A Comprehensive Guide to Integrating Customer Loyalty and Satisfaction Metrics in the Management of Complex Organizations
Publisher: Asq Pr
Publication Date: 2004
Language: English
ISBN 10: 0873895932
ISBN 13: 9780873895934
Binding: hardcover
Condition: Very Good

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Book by Allen, Derek R.

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Half Price Books, Records, Magazines, Inc.
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