Customer Service- The Reason Some HBCUs Are Destined To Fail: The Plight To Save Historically Black Colleges and Universities

Andrus Sr., Dr. Tracy,Francis-Divine, Dr. Teresa,Piper, Dr. Doshie,Scott, Dr. Julian,Burnett-Andrus, Dr. Sonya Latrice,Alaniz, Ms. Heather,Guerrero, Dr. Georgen,Venters, Mr. Vachon

ISBN 10: 151952269X / ISBN 13: 9781519522696

Published by CreateSpace Independent Publishi, 2015

About this Item

Crease on cover and a few pages*.

Seller Inventory # mon0000640801

Bibliographic Details

• Title: Customer Service- The Reason Some HBCUs Are Destined To Fail: The Plight To Save Historically Black Colleges and Universities
• Publisher: CreateSpace Independent Publishi
• Publication Date: 2015
• Language: English
• ISBN 10: 151952269X
• ISBN 13: 9781519522696
• Binding: paperback
• Condition: Good

About this title

Synopsis

This book takes a critical look at historically black colleges and universities in regards to customer service. This book analyzes what is right and wrong with HBCUs in the 21st century and the paradigm shift being experienced with higher education throughout America. This book is a must read for college administrators, faculty, students and those interested in higher education at HBCUs.

About the Author

Dr. Tracy Andrus is a college administrator and criminologist. Dr. Andrus has attended served as a college administrator for over ten years and is very active in policy reform in higher education through his work with the Council Oh Higher Education Solutions For Adults (CHESA). Dr. Andrus is Married to Dr. Sonya Burnett-Andrus and have three children.