Customer relationship management theory and software(Chinese Edition)

Language: Chinese

Published by Zhejiang University Pub. Date :2008-01-01 version 1, 2000

7308038513 / 9787308038515

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Paperback. Pub Date: 2004 Pages: 288 Language: English Publisher: Zhejiang University Press customer relationship management theory and software involved in the CRM basic theory and implementation of the four-part CRM software. CRM technology and CRM. Customer relationship management CRM basic theoretical part of the system presents the customer life cycle theory. customer value recognition theory and customer loyalty nurture theory three theories. the part of the cohesion editor Chen Minglia.

Seller Inventory # CB019660

Title
Customer relationship management theory and software(Chinese Edition)
Author
CHEN MING LIANG
Publisher
Zhejiang University Pub. Date :2008-01-01 version 1
Publication year
2000
Condition
New
Binding
paperback
Language
Chinese
ISBN 10
7308038513
ISBN 13
9787308038515

liu xing

Nanjing, JS, China

5-star seller

AbeBooks seller since April 7, 2009

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