CyberAssistant: How to Use the Internet to Get More Done in Less Time

Today's office assistants are so overwhelmed with the demands of multiple bosses, they need their own assistants! The Internet provides a motherload of resources and tools--IF you know how to use it!

CyberAssistant is a quick-reading guide to this amazing technology. Presented in clear, step-by-step explanations, the book shows assistants how to:

* use e-mail, send attachments, and keep "files" of their e-mail, as well as critical e-mail "netiquette" * master the standard search engines, such as Yahoo, Lycos, and Altavista to conduct a quick and successful search for highly specific information (find a competitor's Web site...contact an embassy...look up a newspaper article...etc., etc.) * make reservations for nearly anything: travel arrangements, theatre tickets, sports events (and then print out a map and directions) * research the best prices for a product, track a FedEx package, check into an industry newsgroup, look up a long-lost friend, and on and on and on!

D. A. Smith-Hemphill, Ph.D. (Danville, CA) has developed a training, coaching, and consulting specialty in efficient administration using the Internet and electronic organization. Well-known for her in-house seminars, her repeat clients include Westinghouse, Chevron, Merck Pharmaceuticals, Wells Fargo, and AT&T.