Daily Knowledge Valuation in Organizations: Traceability and Capitalization

One of the major challenges for modern organizations is the management of individual and collective knowledge, which is at the root of specific practices designed to optimize knowledge acquisition, maintenance and application. There are, however, still a disproportionately low number of studies focused on the structure and nature of knowledge.

This book tackles the subject of daily knowledge: the knowledge related to everyday tasks. How does this knowledge present itself in the mind? How do we acquire and preserve it?

To answer these questions, the authors explore a number of techniques which help to keep track of information produced in collaborative activity and extract knowledge by aggregating these traces.

Nada Matta is Professor at the University of Technology of Troyes in France. Her work focuses on techniques in knowledge engineering and management, in particular how to handle cooperative activities. She has been head of "Scientific group of supervision, and security of complex systems" for 5 years, head of the department of "Human, Environment and ICT" for 1 year, and head of department of "Information Systems and Telecom" for 2 years.

Hassan Atifi is Associate Professor in Communication Studies at the University of Technology of Troyes in France. His research interests include Ethnography of Computer-Mediated Communication, Cultural Variation in CMC, Technology and Emerging Media and Communication and Knowledge Engineering.

Guillaume Ducellier is a Researcher and Teacher at the University of Technology of Troyes in France. He is responsible for the training of Engineers in Mechanical Systems and performs his research within the Laboratoire de Systèmes Mécaniques et d'Ingénierie Simultanée (LASMIS).