Dangerous Customer Service. This item is unavailable.
Language: English
Published by A & C Black Publishers Ltd, 2011
- Softcover
- Used
Seller: AwesomeBooks, Wallingford, United KingdomAwesomeBooks
AbeBooks seller since November 28, 2006
Condition: Used - Very good
US$ 4.86
Item description from seller
Dangerous Customer Service This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Seller Inventory # 7719-9781408125021
- Title
- Dangerous Customer Service
- Author
- Impact Innovation
- Publisher
- A & C Black Publishers Ltd
- Publication year
- 2011
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1408125021
- ISBN 13
- 9781408125021
Dangerous Customer Service provides real help for real people in the real world.
This book guides managers through the realities and practicalities of great customer service. Dangerous Customer Service shows the reader how to cover the basics: what customers expect from a service and what they will take for granted and how to create the magic that transforms that service into an extra special personal experience. Exercises and real-life examples will help the reader to learn and develop essential customer services including loyalty, training your customer and services across cultures.
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About the Author
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