The Dark Side of Digitalization in Organizations

This book examines the overlooked, unexpected, and sometimes counterproductive consequences of digitalization, rather than its positive outcomes. Developed with contributions from 37 academics from various universities and institutions, the book examines the impact of digitalization on organizations, employees, and society from an interdisciplinary perspective across 26 chapters. Each chapter is grounded in a strong theoretical framework, supporting literature, and practical recommendations. In addition to its academic contribution, the book serves as a guide for managers, policymakers, educators, and professionals. The book addresses topics such as the ethical and organizational challenges of artificial intelligence, digital surveillance, loss of privacy, cyberbullying, techno-racism, digital fatigue, presenteeism, algorithmic discrimination, digital oligarchy, digital leadership, remote work, digital disruption, dehumanization, cyberloafing, and the gender implications of digitalization. It also explores the challenges posed by digitalization in human resources, public administration, and healthcare. This book aims to raise awareness by revealing the opportunities and threats digitalization presents. It will raise awareness for managing the digital transformation process in a balanced way.