A telecommunications-specific guide to data warehousing and mining, this work offers step-by-step directions for designing and delivering data warehousing and mining applications, using a number of case studies and real-world examples.

About the Author

Rob Mattison has more than 15 years of experience as a telecommunications consultant and is a leading international authority in the areas of knowledge management, database implementation, data warehousing, and data mining. He has authored several books and over 50 articles, and is a recipient of the AT&T Engineering Excellence award.

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