Dealing with Difficult People in the Library
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Language: English
Published by ALA Editions, 2000
- Softcover
- New
Softcover
Condition: New
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Seller Inventory # 47T66_31_0838907601
- Title
- Dealing with Difficult People in the Library
- Author
- American Library Association
- Publisher
- ALA Editions
- Publication year
- 2000
- Condition
- new
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0838907601
- ISBN 13
- 9780838907603
Dealing with Difficult People in the Library offers practical strategies for managing problems posed by patrons and staff. It is the best hands-on guide to solving problems through communication, preventive measures, and clear and concise patron behavior policies.
"Synopsis" may belong to another edition of this title.
About the Author
Mark Willis is Community Relations Manager in the Dayton and Montgomery County Public Library.
"About the title" may belong to another edition of this title.
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