Deconfliction Workbook (Paperback)

Paperback. Deconfliction can be applied to any profession, job, or interaction which has the potential of becoming hostile.The Deconfliction Principles are a mindset that includes situational awareness; using your words and engaging in active listening; empathetic understanding; finding common ground; acknowledging the problem; confronting negative feelings; encouraging compromise; providing choices; and, finally, being polite. Written by a police veteran, this workbook, in conjunction with the Deconfliction training manual, is an opportunity for you and your employees to learn, understand, and practice the principles. Deconfliction can be applied to any profession, job, or interaction which has the potential of becoming hostile. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.