Title: Defusing Angry People: Practical Tools for Handling Bullying, Threats, and Violence
Publisher: New Horizon Press
Publication Date: 2011
Language: English
ISBN 10: 0882823493
ISBN 13: 9780882823492
Binding: paperback
Condition: New
Weight: 8 ounces

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Synopsis

One in five adults has and anger management problem, and 45 percent are losing their tempers on a regular basis. These alarming statistics show unchecked anger is all around us, whether it be hostile individuals, backstabbing family members, bullies, or normally peaceful people who inexplicably go ballistic. In Defusing Angry People, Kevin Fauteux utilizes his experience treating patients' anger issues, gives important steps to understanding rage, and then shows how to employ specific de-escalation assessment techniques to effectively defuse volatile situations.

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