Demystifying Six Sigma: A Company-Wide Approach to Continuous Improvement

Author Alan Larson, a Motorola veteran, has created a simple and practical Continuous Improvement model, and offers a strategy for managing the change to Six Sigma-driven operations and philosophy. Larson's approach is based on the seven key elements of Six Sigma:

* Focus on customer satisfaction * Use of data and systems * Setting improvement goals * Team approach * Employee involvement * Defining roles * Personal growth

Field-proven in organizations of all types, Larson's methodology can help any company make quality a real and viable strategic objective.

Alan Larson (Scottsdale, AZ) is a management consultant and a former divisional quality director at Motorola. He has also trained staff at GE and was part of the team that introduced Six Sigma to Honeywell.