Deploying Cisco Unified Contact Center Express
Language: English
Published by Lulu.com, 2015
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- New
Softcover
Condition: New
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Seller Inventory # 82J39_52_1329184629
- Title
- Deploying Cisco Unified Contact Center Express
- Author
- Luo, Michael HouTong
- Publisher
- Lulu.com
- Publication year
- 2015
- Condition
- new
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1329184629
- ISBN 13
- 9781329184626
- Edition
- 2nd Edition
Install, deploy, configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution, Desktop Suite and Finesse, database and web chat, scripting and trace analyzing. Cisco and third-party tools such as CET, RTMT, LDAP Browser, and WinGrep. Written by Michael HouTong Luo, CCIE# 6183 (Routing/Switching and Collaboration), author of "Deploying Cisco Unified Presence".
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