How to Design, Implement, and Interpret and Employee Survey
John H. McConnell
Sold by Poverty Hill Books, Mt. Prospect, IL, U.S.A.
AbeBooks Seller since May 13, 2008
New - Soft cover
Condition: New
Quantity: 1 available
Add to basketSold by Poverty Hill Books, Mt. Prospect, IL, U.S.A.
AbeBooks Seller since May 13, 2008
Condition: New
Quantity: 1 available
Add to basketBRAND NEW, Perfect Shape, No Black Remainder Mark,Fast Shipping With Online Tracking, International Orders shipped Global Priority Air Mail, All orders handled with care and shipped promptly in secure packaging, we ship Mon-Sat and send shipment confirmation emails. Our customer service is friendly, we answer emails fast, accept returns and work hard to deliver 100% Customer Satisfaction!
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"Employee opinion is the most important barometer of employment conditions at any company. But marshalling hundreds (or thousands) of individual perceptions into a cohesive workplace inititative demands an organized approach. McConnell presents a practical start-to-finish methodology for getting the most out of an employee opinion survey, from determining what conditions to survey to completion of follow-up procedures. Adaptable to any purpose and organization, McConnell’s proven strategies cover: * Do’s and don’ts of question design * Selecting response type (multi-choice, rating scales, etc.) * Practical methods for ensuring validity and reliability * Survey administration Additional chapters cover the nuts and bolts of implementation, communicating with employees about the survey, and how to score, group, and report survey results. Not least, this crucial book shows how to use survey results as a springboard to improved management/employee communication, working conditions, and productivity. CD-ROM included."
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