The Design and Management of Effective Distance Learning Programs

As computers, telecommunications technology and other electronic media have reduced the constraits imposed by geographic location, increasing numbers of organizations are using information technology to geographically disperse education.

Richard Discenza is a professor of Production Management and Information Systems in the College of Business and Administration at the University of Colorado in Colorado Springs. He received his BSF in Forestry from Northern Arizona University, an MBA from Syracuse University, and a PhD in Management from the University of Oklahoma. Dr. Discenza was formerly dean of the college where he helped establish and oversaw the development of a distance MBA program. His current research focuses on business process reengineering, distance education, project management and supply chain management. He has published numerous articles in professional and academic journals and is a member of APICS, the Academy of Management, and PMI.

Caroline Howard is on the faculty of the Goizueta Business School of Emory University where she teaches in the Decision Information area. She has an MBA from the Wharton School of the University of Pennsylvania, and a PhD from University of California, Irvine. She researches, consults and publishes in the areas of distance education, electronic commerce and telecommuting.

Karen D. Schenk holds a PhD in Information Technology and an MBA in Finance from the University of California, Irvine. She has been a professor of Information Systems at the University of Redlands, California, and North Carolina State University, teaching courses in Information Technology and Systems Design. Her research has focused on distance education, lifelong learning, decision support systems and human-computer interfaces. She is currently Senior Partner of K. D. Schenk and Associates Consulting, working with companies on decision support systems development and IT internal customer relationships.