The Design for Six Sigma Memory Jogger: Tools and Methods for Robust Processes and Products

If the question, "How can I design a process that is capable of delivering six sigma products and services?" keeps you awake at night, we have the answer that will let you rest easy.Based on the Define-Measure-Analyze-Design-Verify (DMADV) model, The Design for Six Sigma Memory Jogger guides you, step-by-step, through the process and clearly and concisely presents tools for: identifying the Voice of the Customer, prioritizing Critical to Quality Characteristics, and creating High-Level and Detailed Design Elements, assessing risks, testing designs and validating process capability.Using The Design for Six Sigma Memory Jogger as both a teaching tool and performance support aid, team members will hit the ground running, map their next steps, use tollgate reviews to report progress, and document their project through storyboards.Portable, concise easy to read and packed with wisdom, The Design for Six Sigma Memory Jogger allows team members to know how they fit in

GOAL/QPC

Since 1995 GOAL/QPC has been a leader in the world of Quality Management. GOAL/QPC's concisely written pocket guides, known as Memory Joggers, enable people at all organizational levels to learn and apply tools, methods and processes that are critically needed to attain world-class organizational excellence. With over 12M copies in circulation, our customers value our Memory Joggers as stand-alone learning resources or for use in a training environment. Made popular with our trademark format of "What is it, What does it do, How do I do it?" , published in a pocket sized spiral binding, users can quickly find and acquire knowledge and insight from the leading edge book content.