Designing the Best Call Center for Your Business, 2nd Edition
Language: English
Published by CRC Press, 2005
- Softcover
- New

Seller: California Books, Miami, FL, U.S.A.California Books
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- Title
- Designing the Best Call Center for Your Business, 2nd Edition
- Author
- Read, Brendan
- Publisher
- CRC Press
- Publication year
- 2005
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1578203139
- ISBN 13
- 9781578203130
- Edition
- 2nd Edition
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.
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California Books
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