Supports Goodwill of Silicon Valley job training programs. The cover and pages are in Good condition! Any other included accessories are also in Good condition showing use. Use can include some highlighting and writing, page and cover creases as well as other types visible wear.

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Bibliographic Details

Title

Designing Bots: Creating Conversational Experiences

Publisher

O'Reilly Media

Publication Date

2017

Language

English

ISBN 10

1491974826

ISBN 13

9781491974827

Binding

Soft cover

Condition

good

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About this title

Synopsis

From Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether it’s for a new consumer service or an enterprise efficiency product.

Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn’t in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You’ll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text.

Explore different bot use-cases and design best practices
Understand bot anatomy—such as brand and personality, conversations, advanced UI controls—and their associated design patterns
Learn steps for building a Facebook Messenger consumer bot and a Slack business bot
Explore the lessons learned and shared experiences of designers and entrepreneurs who have built bots
Design and prototype your first bot, and experiment with user feedback

About the Author

Amir Shevat is a VP of developer experience at Twitch. He has spent the past 15 years building developer products, APIs, and ecosystems around APIs at Slack, Microsoft, and Google. He is also the author of Designing Bots (O’Reilly).

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Store Description

Goodwill of Silicon Valley?s mission is to support our employees, our customers, and people with challenging barriers to employment; to raise their standard of living and improve their lives through our services and social enterprise. Founded in Santa Clara County in 1928, Goodwill of Silicon Valley is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients? sense of self-worth. We do this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help people overcome barriers to employment, build sustainable livelihoods, and transform their lives and communities.

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Goodwill of Silicon Valley
1080 North 7th Street, San Jose, CA, 95112, U.S.A.

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